So, yesterday at work I was unpacking everything, and I discovered that we had lost our voicemail password. I called OIT to see what I could do about it, and they reset it for me. I tried manipulating the system to set my own password, but the phone began acting very strangely. It would ask me for unrelated things like my ID or last name. So I called OIT back up. Halfway through my conversation with them, I had a revelation:
Me: Wait, I have a dumb question.
OIT guy: Okay.
Me: Is the pound key the star one or the number sign?
OIT: Um... it's the number sign.
Me: OH... that was probably the problem. Sorry to bother you for such a dumb reason.
OIT: No problem.
Yeah, I felt smart.