ethicality? is that a word?

I had an especially trying day at work the other day. One of our clients compared us workers to Nazi prison guards working in willful ignorance. While we're not killing people, I am pretty ignorant about what goes on at my workplace. Part of me doesn't care and says that I'm just doing it for the money and it's a good thing I have a job at all, but another part of me is concerned. I didn't know anything about my line of work before I started working there... so all I learned about it was from work - I could have a biased or skewed viewpoint and not even know it. I do know that my company is a struggling non-profit and sometimes cuts corners to cut costs, but I've tried not to get upset about that. The thing is, I don't understand why this client thinks I can really do anything to solve whatever corruption has grown into the system. I am completely helpless to change anything except how clean the building is and how detailed interviews are. Even if I knew enough to blow some major whistles, my company going out of business wouldn't change the courts and judges at all. Anyway, sorry to be so vague about things, but blogging about work is always a big neon DANGER sign.